Refund policy

1. The Client has the right within 14 (fourteen) calendar days from the date of receipt of the ordered goods of good quality (not counting the day of receipt of the goods) to exchange this product for another similar product from the seller, if the received product does not satisfy the Client in terms of shape, size, style, color, size or for other reasons the item cannot be used by the Client for its intended purpose.

2. The Goods of good quality shall be exchanged if they have not been used and if their presentation, consumer properties, seals and labels are preserved.

3. The list of goods that are not subject to exchange and return is approved by the Resolution of the Cabinet of Ministers of Ukraine of March 19, 1994, No. 172.

4. The exchange of Goods of good quality, as well as the exchange (replacement) of Goods with significant defects, is carried out by the Seller on the basis of a written application of the Client sent together with the Goods to the Seller's address.

5. The Customer's claims for the exchange of Goods of good quality, as well as the Customer's claims for the exchange (replacement) of Goods with significant defects, if the Seller has the Goods necessary for exchange or replacement, shall be immediately satisfied by the Seller, but in any case not later than 14 (fourteen) business days from the date of receipt of the previously mentioned Application from the Customer.

6. The exchange of Goods of good quality, as well as the exchange (replacement) of Goods with significant defects, shall be carried out by the Seller in the presence of the Client in the presence of the relevant payment document of the established form (check, sales or cash receipt) confirming the sale of the Goods to the Client, with a note on the date of sale (date of transfer) of the Goods.

7. If at the time of the Client's request to the Seller to exchange the Goods of good quality for another similar product, the product required by the Client for the exchange is not on sale from the Seller, the Client has the right:

• or exchange the purchased Goods for any other Goods from among the Goods sold by the Seller with the corresponding recalculation of the value of the Goods in accordance with the current legislation of Ukraine,
• or terminate the Agreement in accordance with the procedure set forth in the section of the Public Offer,
• or exchange the received goods for other similar ones at the first moment of their sale from the Seller. In this case, the Seller undertakes to notify the Client on the day such Goods are received for sale.