Terms of service

These Terms, together with any other documents specified in these Terms, determine the rules for using the Platform, the terms of the public contract for the sale of Goods and the provision of services through the Platform.

Please read these terms carefully. By using our Platform or placing an order, you accept the obligations stipulated by these Terms. If you do not agree with the Terms or any part of them, please do not use the Platform.

If you have any questions regarding these Terms, you can contact us by filling out the feedback form on our Platform.

TERMS AND DEFINITIONS

All capitalized terms are used in the following meanings:

  • Website: the Seller's website located on the Internet at: https://odf-shop.com/ (also referred to as the "Platform").
  • You: The User or the Buyer, depending on the context.
  • Agreement: a contract of sale concluded at a distance between the Buyer and the Seller, the terms of which are determined by these Terms.
  • User: a visitor to the website.
  • Buyer: A User who places an order on the Platform to purchase the Goods presented on the Platform.
  • Seller or we: individual entrepreneur Onufrieva Anastasiia Anatoliivna, who operates in accordance with the laws of Ukraine.
  • Product: clothing, footwear, accessories and other products from the range presented on the Platform for sale.
  • Terms: these terms of use of the Platform and the terms of the Agreement.

 

GENERAL PROVISIONS

1. These Terms are the only terms and conditions applicable to the use of this Platform and supersede any other terms and conditions.
2. These Terms may be amended, so we advise you to check them regularly, as the Terms in force at the time of your use of the Platform or placing an order shall apply.
3. By using the Platform, you agree to the following provisions:

  • You may use the Platform only to place legitimate requests and orders.
  • You are not allowed to place speculative or false orders or orders for the purpose of fraud. If we have reason to believe that you have placed such an order, we have the right to cancel such an order and notify the competent state authorities.
  • By placing an order on the Platform, you warrant that you are legally capable and at least 18 years old. If you are under 18, you warrant that you are using the Platform with the permission of your parents or guardian.
  • You agree not to copy, reproduce, create, republish, upload, print, publish, republish, broadcast, record, transmit or in any way distribute the web pages or materials of the Platform, or computer codes or elements of the Platform, except for your personal use only, without the prior written consent of the Seller.
  • You may not modify or distribute any changes to the content of the Platform, including without limitation the removal of the Seller's logos and trademarks.
  • You agree not to damage, disrupt or affect the security of any part of the Platform, its content or any network or software associated with it.

4. The Seller reserves the right to block access to the Platform to any User in case of violation of the provisions specified in this clause of the Terms.
5. You must also provide us with a correct e-mail address, postal address and/or other data, and you agree that we have the right to use such data to identify you as a User or Buyer, as well as to contact you if necessary (see our Privacy Policy and the use of cookies on the Platform).
6. If you have provided incomplete, incorrect or false information, we will not be able to fulfill your order.

AVAILABILITY OF GOODS

The goods we offer on the Platform are available throughout Ukraine, except for the temporarily occupied territories and settlements where the state authorities of Ukraine temporarily do not exercise their powers. If delivery to your address is not possible, we will notify you of this. 

CONCLUSION OF THE CONTRACT

1. In accordance with the Agreement, the Seller shall transfer to the Buyer the Goods specified in the Buyer's order placed through the Platform, and the Buyer shall pay for and accept the Goods in accordance with these Terms.
2. Please note that the photos accompanying the Goods are simply illustrations of the Goods and may differ from the actual appearance of the Goods. The description/characteristics accompanying the Goods provide basic but not exhaustive information about such Goods. You can familiarize yourself with the description of the Goods on the Platform, however, for additional information, you should contact us by filling out the feedback form on our Platform. All certificates and declarations of quality, as well as hygiene certificates are provided at the request of the Buyer.
3. You can place an order on https://odf-shop.com/ independently and at your own discretion. If you have any additional questions regarding the placement of orders, you can contact our customer support service.
4. The Platform has an option to purchase the Goods as a guest. If you choose this option, you provide only the data required for your order. After completing the purchase, we will offer you to register or continue using the Platform as an unregistered User.
5. By confirming the order, you confirm that you have been duly informed by the Seller in accordance with part 2 of Article 13 of the Law of Ukraine "On Consumer Protection" regarding:

  • the name and location of the Seller;
  • the procedure for accepting claims;
  • the main characteristics and properties of the selected Goods;
  • the price of the Goods, including delivery fees, and payment terms;
  • warranty period of the Goods, terms of its use;
  • the period of acceptance of offers (offers);
  • the procedure for termination of the Agreement.


If you need to clarify any of the information specified above, you can contact us by filling out the feedback form on our Platform.

6. The Agreement shall be deemed concluded, and the Seller's offer to conclude it shall be deemed fully accepted (accepted) by the Buyer from the moment the Buyer confirms the order.
7. After confirming and placing the order, you will receive an e-mail with information about your order. Please read this message carefully. If you find any errors in your order, please immediately notify us using the feedback form on the Platform.

AVAILABILITY OF GOODS

1. All orders for the Goods are accepted subject to their availability.
2. If the Goods ordered by you are out of stock, we will immediately, but no later than within thirty (30) days following the day you place your order, notify you of this by means of a corresponding e-mail to your e-mail address and have the right to exclude the relevant Goods from the order/cancel the order.
3. If a prepaid order is canceled in whole or in part, its cost in the relevant part shall be refunded to the Buyer.

PRICE AND PAYMENT

1. The prices indicated on the Website include the statutory value added tax, but do not include the cost of delivery. The price communicated to you prior to making a purchase is indicated in the delivery notice and is the current price of your order.
2. Prices are subject to change at any time, but (subject to the exceptions noted above) any change shall not affect orders placed and confirmed prior to the relevant price change.
3. Please note that we do not refund price changes for Goods in the event of discounts.
4. You can pay for the order by Visa, MasterCard, or in cash upon receipt of the order, unless otherwise provided by these Terms. Depending on the payment method, certain restrictions may apply to the amount of your transactions.
5. Please note that according to the legislation of Ukraine, cash payments during delivery can be made in the amount not exceeding UAH 50,000.

VALUE ADDED TAX

In accordance with the current legislation, the sale of goods through the Platform is subject to VAT. For VAT purposes, the place of delivery of the Goods is the customs territory of Ukraine.

DELIVERY

1. Delivery of goods is carried out by authorized or third parties on Our behalf (such as delivery services "Nova Poshta" and others). All delivery conditions are applied in accordance with the delivery rules of the above-mentioned persons.
2. Delivery is considered completed or the order delivered at the time of signing the documents on receipt of the order at the agreed delivery address. If you choose the delivery method "Pick up the order in the store", the delivery is considered to be completed when you receive the Goods.
3. Together with the Goods, the Seller transfers to the Buyer the relevant payment document (cash receipt).

RISK OF ACCIDENTAL LOSS AND TRANSFER OF OWNERSHIP

The risk of accidental destruction of the Goods shall be transferred to you from the moment of the ownership, namely from the moment of transfer of the Goods to you in the store or from the moment of transfer of the Goods to the courier for delivery. 

RULES OF EXCHANGE AND RETURN OF GOODS

1. The Buyer has the right within 14 (fourteen) working days from the date of receipt of the ordered Goods of good quality (excluding the day of receipt of the Goods) to exchange this product for another similar product from the seller, if the received product did not satisfy the Buyer in terms of shape, size, style, color, size or for other reasons, or the product cannot be used by the Buyer for its intended purpose.
2. The exchange of Goods of good quality is carried out if they have not been used and if their presentation, consumer properties, seals and labels are preserved.
3. The list of Goods that are not subject to exchange and return on the grounds specified in clause 10.1. of this Agreement is approved by the Resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994 No. 172.
4. The exchange of the Goods of good quality, as well as the exchange (replacement) of the Goods with significant defects, shall be carried out by the Seller on the basis of a written application of the Buyer sent together with the Goods to the Seller.
5. The Buyer's requirements for the exchange of Goods of good quality, as well as the Buyer's requirements for the exchange (replacement) of Goods with significant defects, if the Seller has the Goods necessary for the exchange or replacement, shall be immediately satisfied by the Seller, but in any case no later than 14 (fourteen) working days from the date of receipt from the Buyer of the Application specified in clause 10.4. of this Agreement.
6. The exchange of the Goods of good quality, as well as the exchange (replacement) of the Goods with significant defects, is carried out by the Seller if the Buyer has the appropriate payment document of the established form (receipt, sales or cash receipt) confirming the sale of the Goods to the Buyer, with a note on the date of sale (date of transfer) of the goods.
7. If at the time of the Buyer's request to the Seller to exchange the Goods of good quality for another similar product, the Buyer does not have the goods for exchange on sale from the Seller, the Buyer has the right:

  • or exchange the purchased Goods for any other Goods from among the Goods on sale, the Seller with the appropriate recalculation of the value of the Goods in accordance with the current legislation of Ukraine,
  • or terminate this Agreement in the manner prescribed by Section 9 hereof,
  • or exchange the received goods for another similar product upon its first receipt for sale from the Seller. In this case, the Seller undertakes to notify the Buyer on the day of receipt of such Goods for sale.

8. The Buyer's return of the Goods of good quality, as well as the Buyer's return of the Goods with significant defects in connection with the exchange or replacement of such Goods, shall be carried out in the manner prescribed by Section 10 of this Agreement.

RESPONSIBILITY

1. Our liability for any goods purchased through the Platform is limited to the value of such Goods.
2. The Seller shall be exempt from liability for violation of the Terms if such violation is caused by force majeure circumstances, including any acts, events, occurrences, acts of omission or unforeseen situation beyond our reasonable control, and in particular, includes without limitation the following circumstances:

  • strikes, lockouts or other conflicts;
  • civil disturbances, riots, invasions, terrorist attacks or threats of terrorist attacks, military action (with or without declaration of war), threat of military action or preparation for military action
  • fires, explosions, storms, floods, earthquakes, landslides, epidemics or other natural disasters;
  • inability to use railroads, ships, air transport or automobiles, as well as other public and private vehicles;
  • inability to use public or private telecommunication networks;
  • acts, decrees, regulations or restrictions of any government;
  • any strikes by transportation, postal or other types of strikes in transportation companies, failure to provide services by transportation companies or accidents.

3. Under no circumstances shall we be liable for:

  • indirect damages of the Buyer or third parties arising as a consequence of the main losses or damages, in any way and due to the offense (including negligence) of breach of the Agreement or for any other reasons, even if such losses or damages could have been foreseen, including without limitation:
  • loss of profit or revenue;
  • lost commercial opportunities;
  • the conclusion of a contract;
  • loss of anticipated savings;
  • loss of data;
  • losses due to mismanagement and loss of working time.
  • any actions and/or omissions that are the direct or indirect result of any actions/omissions of any third parties;
  • the use (inability to use) and any consequences of the use (inability to use) by the Buyer of the form of payment for the Goods chosen by him.

4. Our Platform may contain links to third party websites and materials. Such links are provided for informational purposes only, and we cannot control the content of such websites and materials. Accordingly, we are not responsible or liable of any kind for any loss or damage that may arise from the use of such links. 

NOTIFICATIONS AND FEEDBACK

1. You can send any messages through the feedback form on our Platform.
2. To communicate with you, we use your contact information provided during the ordering process or request. We may send you emails.
3. We will be glad to receive your comments and feedback. You can send your comments and feedback through the feedback form on our Platform.

INTELLECTUAL PROPERTY AND PERSONAL DATA

1. The intellectual property rights to all software, trademarks and materials provided on or through the Platform belong to the Seller and/or its licensors/licensees/right holders and are protected by copyright and intellectual property law. Their storage, printing and display are permitted for personal use only. No one other than the Seller may publish, modify, distribute or otherwise reproduce in any format any materials or copies thereof provided or posted on the Platform, and may not use such materials for any commercial purposes.
2. By using the Platform, you give the Seller your consent to the processing of personal data in accordance with the Law of Ukraine "On Personal Data Protection" and our Privacy and Cookie Policy.

TRANSFER OF RIGHTS AND OBLIGATIONS

1. These Terms and the Agreement concluded between us and you are binding on you, us, and our respective successors and assigns.
2. You may not assign, encumber or otherwise dispose of the Agreement or any rights and obligations arising under the Agreement without our prior written consent, except as expressly provided in these Terms.
3. We may assign, transfer, encumber, subcontract or otherwise dispose of the Agreement at any time during the term of the Agreement without your consent.
4. For the avoidance of doubt, any such transfer, assignment, encumbrance or other disposition shall not affect your rights as a buyer under applicable law, nor shall it cancel, reduce or otherwise limit any warranty that may have been given to you.

INVALIDITY OF PROVISIONS

If any provisions of these Terms and Conditions and/or provisions of the Agreement are recognized by a court or other competent authority as invalid in whole or in any part thereof, or in the opinion of both parties they are unenforceable, such provision shall be enforced to the maximum extent possible to realize the intentions of the parties, and the remaining Terms and Conditions and/or the Agreement shall remain in full force and effect.

OUR RIGHT TO CHANGE THESE TERMS AND CONDITIONS

1. By placing an order, you accept these Terms and Conditions published on the Platform at the time of placing your order.
2. We have the right to review and amend these Terms and Conditions from time to time.

DETAILS OF THE RESPONSIBLE PERSON

Individual entrepreneur: Onufrieva Anastasiia Anatoliivna
E-mail: odfmarket@gmail.com
Phone: +38(063)221-84-14